1. Our Commitment
Medical Arts Groves Inc ("we," "our," "us") is deeply committed to protecting the privacy of every patient, prospective patient and visitor. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (medicalartsgrove.online), engage with our consultation forms, or visit our surgical and recovery facilities in Raleigh, NC and Casper, WY.
2. Information We Collect
We collect personal information you voluntarily provide, including your name, email, phone number, preferred consultation date, the service you are interested in, and any details you share in message fields. We may also collect non-identifying technical information such as browser type, device type and pages visited.
3. How We Use Information
Your information is used to respond to consultation requests, schedule appointments, send confirmations, deliver post-operative care instructions, and improve the experience of our website. Protected Health Information (PHI) is handled under HIPAA requirements (see our HIPAA Compliance notice).
4. Sharing & Disclosure
We do not sell, rent or trade your personal information. We may share information with: (a) trusted vendors who process data on our behalf (e.g., secure form processing); (b) licensed professionals participating in your care; and (c) authorities when required by law.
5. Data Security
We employ administrative, physical and technical safeguards — including encryption in transit, restricted access controls, and secure storage — to protect your information. No method of transmission over the Internet is 100% secure, but we work continuously to apply industry best practices.
6. Cookies
Our site may use cookies to enhance browsing experience and analyse traffic. You may set your browser to refuse cookies; this may limit certain features.
7. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and regulatory recordkeeping requirements applicable to medical practices.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of our website indicates acceptance of any updates.
Questions about this policy? Contact Medical Arts Groves Inc at info@medicalartsgrove.online or 844.943.6281.